Effective Date: [Insert Date]
Company: Int. Formalities & Procedures OÜ
Registered Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Lõõtsa tn 5, 11415, Estonia
Email: EMAIL@certificates-au.com
1. Scope
These Terms and Conditions (“Terms”) govern the access and use of this Website and its services. By using the Website, users agree to these Terms in full. If you do not agree to these Terms, please refrain from using the Website.
2. Nature of Service
This Website provides private intermediary services to assist individuals in obtaining official Australian civil certificates, including birth, marriage, and death certificates. The Company acts as an independent intermediary and is not a government entity nor associated with any Australian registry office or authority.
3. User Obligations
By using this Website, users agree to:
- Provide accurate and complete information necessary for the processing of certificate applications.
- Use the service for lawful, personal, and non-commercial purposes only.
- Not misuse, interfere with, or attempt to disrupt the normal operation of the Website.
4. Payment and Fees
Payments are processed securely through Stripe. All prices and fees are displayed in Australian Dollars (AUD) and include applicable service and administrative costs.
Once an application is submitted, fees are non-refundable except as required by Australian consumer law or if the Company fails to provide the agreed intermediary service.
5. Processing and Delivery
The Company acts solely as an intermediary to lodge applications with the relevant Australian authorities. The approval, issuance, and delivery of certificates remain at the sole discretion of those authorities. Processing times may vary depending on governmental response and user-provided information.
6. Limitation of Liability
The Company shall not be held responsible for:
- Delays, rejections, or administrative decisions made by government offices.
- Errors or omissions in information provided by the user.
- Interruptions, system failures, or delays caused by external factors such as technical issues or postal services.
Liability is limited to the amount paid for the intermediary service provided by this Website.
7. Intellectual Property
All Website materials, including content, design, graphics, text, and trademarks, are owned by or licensed to the Company. Reproduction, distribution, or modification of any material without prior written consent is strictly prohibited.
8. Termination
The Company reserves the right to suspend or terminate access to the Website at any time, without notice, in cases of fraud, misuse, or breach of these Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Estonia. However, nothing in these Terms limits consumer rights granted under applicable Australian law.
10. Modifications
The Company reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will take effect from the date of publication on this Website.
11. Contact
For any inquiries regarding these Terms and Conditions, please contact us at EMAIL@certificates-au.com.