Privacy Policy

Effective Date: [Insert Date]

Controller: Int. Formalities & Procedures OÜ
Registered Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Lõõtsa tn 5, 11415, Estonia
Email: EMAIL@certificates-au.com

1. Introduction

This Privacy Policy describes how this Website collects, processes, and protects personal information provided by users in compliance with the General Data Protection Regulation (GDPR) and the Australian Privacy Principles (APPs).

2. Personal Data Collected

The Website may collect the following types of data:

  • Identification and contact data (name, email address, postal address, phone number).
  • Certificate-related data (details required to process birth, marriage, or death certificates).
  • Payment information processed securely via Stripe (the Website does not store credit card details).
  • Technical data (cookies, browser type, IP address, usage statistics).

3. Purpose of Processing

Collected data are used solely for the purpose of:

  • Processing and submitting certificate applications on behalf of the user.
  • Providing customer support and updates on the status of applications.
  • Complying with legal and financial obligations.

Personal documents or identification details are not stored longer than necessary and are never used for marketing or unrelated purposes.

4. Data Retention

Data are retained only for the time required to complete the service and for legal or tax recordkeeping obligations. Once processing is complete, sensitive documents are securely deleted.

5. Cookies and Analytics

This Website uses standard cookies for functionality and analytics (e.g., Google Analytics). Users may disable cookies through their browser settings.

6. Data Sharing

Personal data may be shared with:

  • Governmental authorities relevant to the certificate application.
  • Trusted third-party processors (e.g., payment providers) bound by confidentiality and security obligations.

No data are sold, rented, or otherwise distributed for commercial purposes.

7. Rights of the User

Under GDPR and the APPs, users have the right to access, correct, delete, and restrict processing of their data. Requests can be made at EMAIL@certificates-au.com.

8. International Data Transfers

As the Company operates from Estonia, personal data may be transferred between the EU and Australia under adequate safeguards ensuring lawful processing.

9. Security

Appropriate technical and organisational measures are applied to prevent unauthorised access, alteration, or disclosure of personal information.

10. Updates to this Policy

The Company reserves the right to update or modify this Privacy Policy to reflect changes in legislation or service operations. Users are encouraged to review this page periodically.

11. Contact

For questions or requests regarding this Privacy Policy, please contact us at EMAIL@certificates-au.com.